Questions, answered.
Everything you might want to know before planning your stay with us.
No fees. No surprises.
Our service costs you nothing extra. If your question is not here, we would love to hear from you.
No. There are no planning fees and no extra cost to you for using our service. You pay the same as you would booking yourself, and our partner hotels often add VIP perks on top.
Everything for your stay: private jets from anywhere in the world, crewed yacht charters, private villas and the island’s finest resorts, private transfers, private chefs, restaurant reservations, excursions and full day-by-day itineraries.
Clients we book are flagged as VIPs with our partner hotels and resorts. Perks can include complimentary upgrades and early check-in or late check-out (subject to availability), welcome amenities and resort credit. Benefits vary by property, and we will confirm exactly what applies to your stay.
Send us an enquiry with as much or as little detail as you like. We review your brief and reply within 3 business days, design options around you, then handle every booking and confirmation before you fly.
As early as you can, especially for the peak season from mid-December to April, holidays, and private villas or yachts, which book up first. That said, we also arrange last-minute trips, so it is always worth asking.
Yes. We regularly arrange last-minute bookings for guests already in Turks and Caicos: a boat for tomorrow, a table tonight, or a tour you have just heard about.
The islands are warm all year, with temperatures from around 75°F to 90°F (24°C to 32°C). December to April is the driest and most popular season. June to November is hurricane season, when you can find quieter beaches and better availability, and we will advise on the right dates for you.
Most visitors fly into Providenciales International Airport (PLS). There are direct flights from London and several US and Canadian cities, including Miami, New York, Charlotte, Boston, Philadelphia, Chicago, Toronto and Montreal. We can also arrange a private jet from wherever you are.
Visitors from the USA, Canada and the European Union do not need a visa for stays of up to 90 days. Entry rules depend on your nationality, so please check the latest requirements before you travel.
Yes. We plan milestone birthdays, proposals, honeymoons, weddings and large group trips end to end, so the hosts can enjoy the celebration too.